Care
Privacy at the point of need
Pads are available inside the cubicle, so a person does not have to leave, improvise, or ask a colleague for help.
Egal
Serco UK proof → Serco Europe opportunity
A proven UK pilot. Ready for Europe.
Pads on a Roll puts free, individually wrapped pads inside the toilet cubicle—an operationally simple way to extend Serco’s Care and Innovation values across European workplaces and public-service settings.
Prepared for discussion with Serco Europe. This page does not imply an existing Serco Europe rollout or endorsement.
2 sitesUK pilot
30 daysin operation
In-cubiclepoint of access
Under 30 seccase-study refill
Serco’s UK experience
A small facilities change with a clear human effect.
In May 2025, Serco’s Justice & Immigration team installed Pads on a Roll in toilet cubicles at two sites for 30 days. The case study reports positive feedback and says the team was looking at extending the system across all UK Justice & Immigration sites.
“For me this is a brilliant example of what happens when we listen, collaborate, and care about people.”
Where it’s needed
Beside toilet paper inside the cubicle
Easy to maintain
Refill in under 30 seconds, per the case study
Ready to stock
Individually wrapped pads on a compact roll
Why this fits Serco Europe.
Serco describes its work through Trust, Care, Innovation, and Pride. Pads on a Roll turns those values into a practical restroom standard that facilities teams can maintain.
Operations
A simple facilities routine
The wall-mounted dispenser sits beside toilet paper and, according to Serco’s UK case study, refills in under 30 seconds.
Inclusion
Support for diverse teams and services
A visible, practical amenity can extend Serco’s Care value across workplaces and public-service settings throughout Europe.
Sustainability
Less packaging and storage pressure
The roll format and plant-based option support a more efficient stocking model. Sustainability figures on this page are attributed to the Serco UK case study.
Voice from the UK sites
“It was great to have the option of an available sanitary product privately in the cubicle.”
“I was caught out so I would have had to text a colleague.”
“Would probably have had to improvise with toilet paper until I could get a pad from somewhere.”
“It’s a great idea to have them provided in work and being less harmful to the environment.”
The pilot also produced useful product feedback on comfort, sizing, adhesive performance, and interest in tampons—important inputs for any future rollout.
Care that fits the facilities route
Free pads, right where toilet paper already is.
Pads on a Roll mounts inside the cubicle beside toilet paper, giving people immediate access without coins, a vending machine, or a conversation at the wrong moment.
The Serco UK case study reports a refill time under 30 seconds. Individually wrapped pads and a plant-based option support a practical, compact facilities routine.
In-cubicle
access where a person needs it
<30 sec
refill time reported in Serco’s UK case study
Wrapped
individual pads on a compact roll
Plant-based
product option available
Case-study sustainability
A compact format for a lower-waste stocking model.
Serco’s UK pilot materials highlighted plant-based products and logistics advantages from moving away from individually boxed or vended formats.
All figures shown here are attributed to the supplied Serco/Egal case study and are not presented as independently audited claims.
40% less wasteCompared with wing-style products
50% less spaceTransportation space needed
16 tonnes lessPer truckload compared with vended packaging
A practical next step
Start with the right European sites, then follow the evidence.
Select the right sites
Choose representative European locations where employee experience, public care, and facilities operations can be measured clearly.
Install and measure
Equip selected cubicles, align the refill routine with facilities teams, and gather anonymous user and operating feedback.
Review and scale
Assess usage, experience, and facilities fit together, then identify the operations where a broader rollout makes sense.
Build on what Serco UK already learned.
Identify the right European starting sites, align the facilities workflow, and measure the experience before deciding where to scale.
“Listen, collaborate, and care about people.”
— Hayley Peek, Serco UK
Plan a Europe pilotPrepared for discussion with Serco Europe. This page does not imply an existing Serco Europe rollout or endorsement.