Customer Service

SHIPPING & DELIVERY

All orders placed on www.padsonaroll.com will be shipped via UPS Ground or Expedited. When your order is placed your confirmation will provide you with the appropriate UPS shipping cost.

RETURNS & REPLACEMENTS

If you have a request for a return or replacement of pad rolls or a dispenser, please contact [email protected] for the quantity, reason for the request and shipping information.

ORDERING

To place an order you must first Request An Account on the home page. Your account will most likely be approved immediately at which time you then go to Place An Order.

We sell through distributors. If you need a distributor in your area, contact us at [email protected]

PAYMENT, PRICING & PROMOTIONS

Payment is with a credit card, ACH or bank wire. All pricing is quoted at time of order.

VIEWING ORDERS

You can view all your orders by accessing your account on www.padsonaroll.com.

UPDATING ACCOUNT INFORMATION

You can update any of your account information by accessing your account on www.padsonaroll.com.